TERMS_AND_CONDITIONS

**Punto Dulce**

**Last Updated:** January 2026

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## 1. Introduction

Welcome to Punto Dulce. By accessing our website and purchasing our products, you agree to these Terms & Conditions.

**Website:** www.puntodulce.com.au

**Location:** Australia

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## 2. Products & Orders

**Product Descriptions**

We make every effort to display products accurately. Colours may vary slightly due to screen settings.

**Pricing**

All prices are in Australian Dollars (AUD) and include GST where applicable.

**Order Acceptance**

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order.

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## 3. Shipping & Delivery

- We ship within Australia

- Shipping times and costs calculated at checkout

- Delivery times are estimates only

- Punto Dulce is not responsible for carrier delays

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## 4. Returns & Refunds

**Australian Consumer Law**

Your rights under Australian Consumer Law are not affected. You are entitled to a replacement or refund for a major failure.

**Change of Mind**

- Return within 14 days of delivery

- Unworn, unwashed, original condition

- Tags attached

- You pay return shipping

**Faulty Products**

Contact us within 7 days. We cover return shipping for faulty items.

**Refund Processing**

Refunds processed within 7-10 business days.

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## 5. Intellectual Property

All content — text, images, logos, designs — is property of Punto Dulce and protected by copyright law.

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## 6. Newsletter

By subscribing, you consent to receiving marketing communications. Unsubscribe anytime.

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## 7. Limitation of Liability

To the maximum extent permitted by law, Punto Dulce is not liable for indirect or consequential damages. Nothing excludes your rights under Australian Consumer Law.

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## 8. Governing Law

These terms are governed by Australian law.

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## 9. Contact

**Email:** hello@puntodulce.com.au

**Instagram:** @puntodulce.aus

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*© 2026 Punto Dulce. Australian padel culture.*