TERMS_AND_CONDITIONS**Punto Dulce**
**Last Updated:** January 2026
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## 1. Introduction
Welcome to Punto Dulce. By accessing our website and purchasing our products, you agree to these Terms & Conditions.
**Website:** www.puntodulce.com.au
**Location:** Australia
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## 2. Products & Orders
**Product Descriptions**
We make every effort to display products accurately. Colours may vary slightly due to screen settings.
**Pricing**
All prices are in Australian Dollars (AUD) and include GST where applicable.
**Order Acceptance**
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order.
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## 3. Shipping & Delivery
- We ship within Australia
- Shipping times and costs calculated at checkout
- Delivery times are estimates only
- Punto Dulce is not responsible for carrier delays
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## 4. Returns & Refunds
**Australian Consumer Law**
Your rights under Australian Consumer Law are not affected. You are entitled to a replacement or refund for a major failure.
**Change of Mind**
- Return within 14 days of delivery
- Unworn, unwashed, original condition
- Tags attached
- You pay return shipping
**Faulty Products**
Contact us within 7 days. We cover return shipping for faulty items.
**Refund Processing**
Refunds processed within 7-10 business days.
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## 5. Intellectual Property
All content — text, images, logos, designs — is property of Punto Dulce and protected by copyright law.
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## 6. Newsletter
By subscribing, you consent to receiving marketing communications. Unsubscribe anytime.
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## 7. Limitation of Liability
To the maximum extent permitted by law, Punto Dulce is not liable for indirect or consequential damages. Nothing excludes your rights under Australian Consumer Law.
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## 8. Governing Law
These terms are governed by Australian law.
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## 9. Contact
**Email:** hello@puntodulce.com.au
**Instagram:** @puntodulce.aus
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*© 2026 Punto Dulce. Australian padel culture.*